Site Help & Support - E-Mail Verification
Registration & Account Management
Before you can make use of some of the services offered by HPC:Factor, you must register with us and sign-in using your web browser.
The E-Mail verification system is part of our on-going efforts to combat the problem of SPAM. The E-Mail verification system slows down automated and manual SPAM, and in many cases eliminates it due to the level of sophistication of the SPAM attack.
HPC:Factor implemented E-Mail verification on 23rd May 2008 for all users and is designed to protect both you and the Handheld PC Community forums from having to view often inappropriate, upsetting and generally offensive material on our boards. E-Mail verification also helps to ensure the following:
E-Mail verification works by generating an entirely random code called a key, which is automatically e-mailed to you by our servers as part of a hyperlink which the e-mail message will ask you to click. As it is not possible to guess the key, by clicking on the link you will be informing our server that you a) are you you say you are and b) have provided a valid e-mail address to the Handheld PC Community Forums.
We request that you go through e-mail validation when you:
This way, we can attempt to ensure that everyone on the forums is treated in the same way and is able to receive the same level of service from us.
No. Unfortunately this is now a required exercise for all forum members. All members - and staff - will be treated the same in this regard and be expected to validate their e-mail address before being able to log-on to the HPC:Factor site.
If you did not receive the automated e-mail when you registered, please use the Verification E-Mail Request Form to request that the e-mail be sent again by our servers.
Please remember to check your junk-mail folders for the message as some systems may interpret the verification message as SPAM.
If you registered before 23rd May 2008, and have entered a null, fake or have an out of date e-mail address stored in your profile then you will not be able to request the e-mail verification message from the system.
If you know your username, password and the existing e-mail address associated with your profile you can use the account reset form to change and validate your new e-mail address.
The e-mail address in my profile is no-longer valid and I cannot remember my password, what should I do?
If you do not know your password then you must contact the HPC:Factor webmaster to discuss resetting your account.
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