"Cannot start communications services" error after upgrading to Windows XPCESD|200110Applies To
OverviewAfter upgrading your Host PC Operating System to Windows 2000 or XP from Windows 95, 98 or Millennium you receive the following error when you attempt to synchronise your Windows CE 1.0 based Handheld PC Cannot start communications services.
A critical resource file cannot be found (pegdcc.dll). To correct this problem you must reinstall H/PC Explorer. At which point H/PC Explorer will exit and your device synchronisation will not complete. ResolutionThe use of Windows CE 1.0x devices with Windows XP or Windows 2000 is not advisable. Users will be required to follow the HPC:Factor connection guides available in the support section to ultimately establish a successful connection between host and device. The issue with pegdcc.dll exists because of the installation method for H/PC Explorer 1.0 or 1.1. The application was installed using the Windows 9x install method, rather than the Windows NT install method. This results in H/PC Explorer being unable to connect to the Windows XP or 2000 serial network driver. Upgrade to H/PC Explorer 1.1If you are still using H/PC Explorer 1.0 please upgrade to H/PC Explorer 1.1 following the installation instructions outlined in the Windows 2000 / XP installation guides. Reregister the DLL
Remove H/PC Explorer completely
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