Storage card name changes or instability / corruption occurs after installing Windows Media Player 1.2

CESD-S-0080

Applies To:

• Handheld PC Professional, SP1
• Handheld PC 2000

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Overview:

After installing Windows Media Player 1.2 for the Handheld PC you may experience a name change of any storage card devices attached to your Handheld PC during the time of installation. In some situations users can also experience general instability when using the storage card as well as data loss and requests by Windows CE to format the storage card.

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More Info:

The Windows Media Player 1.2 release for the Handheld PC includes Digital Rights Management (DRM) and Secure Digital Music Initiative (SDMI) technologies which are designed to help protect copyrighted material when played on the Handheld PC. As part of the DRM software, the Windows Media Player 1.2 installation includes an updated Storage Device driver to aid in the implementation of the secure technologies.

During the installation procedure you will have prompted you to overwrite the ATADISK.dll dynamic link library file in the \Windows folder on your device.
If you answered Yes to allow the file to be overwritten you may subsequently experience problems with your Storage Card devices.

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Solution:

Unless you are using a Windows based computer running Windows Media Player 7.0 or 7.1 the DRM facilities built into Windows Media Player 1.2 are almost certainly redundant in your situation.

To restore previous functionality: you should close all open applications and eject all Storage Card devices from your Handheld PC.

1. Close all open applications and eject all Storage Card devices
2. Soft Reset your Handheld PC
3. Open My Handheld PC
4. Double Tab Windows
5. Tap View and then Options
6. Enable the Show all files view and tap OK
7. Under the \Windows folder locate the file ATADISK.dll and delete it
8. Soft reset your device
9. Reinsert the Storage Devices into your Handheld PC

Previous functionality should now be restored