ActiveSync Bug: Windows Explorer opens at the current user profile path when
you click Explore
CESD-S-0102
Applies To:
Overview:
HPC:Factor has discovered a bug under Microsoft ActiveSync 3 which causes the
Windows Explorer initialisation of the {49BF5420-FA7F-11cf-8011-00A0C90A8F78}
Mobile Device CLSID to fail, prompting Windows Explorer to be launched into
the active user profiles home folder.
More Info:
The bug in Microsoft ActiveSync prevents the user from accessing the Mobile
Device Explorer window from within Microsoft ActiveSync. Access to the Mobile
Device browser from My Computer remains unaffected.
Under exceptional circumstances which see a directory created under the active
user profile root named 'Explorer' e.g.
C:\Documents and Settings\<username>\Explorer
wcesview.dll may be unable to connect to the Mobile Device browser, instead
directing the file viewer window into the 'Explorer' folder beneath Documents
and Settings.
To resolve the problem, delete the Explorer folder from your user profile root
and attempt to browse the mobile device from within ActiveSync.
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