I have a HP 620lx and a Windows XP from eMachines. I've downloaded and installed ActiveSync.
The problem is, when I hook the 620lx up to the computer, neither device will recognize the other. I've tried restarting both devices while they're still hooked up to each other, and nothing. I don't know what to do.
I think I should mention my PPC was hooked up to the desktop computer when I installed ActiveSync, which the site says not to do (too bad I saw this after the fact). I later uninstalled the program and reinstalled it without the PPC connected.