mail services not working

I just got a jornada 720 hpc and everything has worked great-except the mail services. I type in my accounts for at&t, and yahoo, just like on outlook express. But when I try to connect, I just get an error of pop3 user name refused. Anyone else had this problem?

programsynthesiser, how are you connecting to the internet?

I am connecting with a wireless connection. It starts with a connecting message, then opening sending and recieving port, before it has the error. I tested by pulling out the card, and then it just didn't connect at all. Any ideas?

Are you experiencing any other issues with internet access and can you ping the mail server address using vxUtil - http://www.cambridgevx.com/

No, I am not having any internet issues, and yes, I was able to ping pop.sbcglobal.yahoo.com and smtp.sbcglobal.yahoo.com- It says POP3 user name refused in the error-I think it is yahoo itself. Their email service has always given me toruble.

Actually, I just found out that it is not yahoo-specific. AT@T mail, which is always working, is giving me a similar error. I think that there is a bug or something in outlook, or I need to reconfigure its connection, which I don't know how to do-I really have no idea why this is happening.

what information have you put into each of the fields on the configuration (other than your password obviously)?

Ok, for incoming mail, it's pop.sbcglobal.yahoo.com , for smtp, it's smtp.sbcglobal.yahoo.com , user account, compynerd386@sbcglobal.net - everything is right, it seems to be a software problem. I also tried with a modem earlier, same problem. This is unfortunate, as I remember pocket outlook working on ce 2.0, and I really need this to work

I put the details into my inbox app
the server challenged me correctly for a password... so it seems to be working.

If you specify an incorrect password does it challenge you?

Good idea, but it made this seem more like a software problem. I got the same error of POP3 user name refused, followed by may be incorrect password or user name, its not asking me for the password at all. I think ill try a hard reset. Can you tell me if it asked you for the password, or gave you a similar error message.

After not setting the password at all, a dialog box came up, I entered my password correctly, and got the same error message. I think the server might need authentication, but I do not see that option in pocket outlook. That might not even be the problem. But, if anyone knows how to enable authentication, that might be just what I need.

Hello,

Two things to try:

1) see my FAQ page at:
http://www.yetanotherhomepage.com/j7xx/faq_internet.html
under the topic "How can I set At&T Prepaid Internet Services ?"

2) For authentication, use nPOP:
http://www.yetanotherhomepage.com/j7xx/software/comms/npop.html


Edited by Henri 2004-10-26 12:48 AM

Definetly give what Henri is suggesting a try.

I wasn't seeing the error just the pass prompt. So we know that whatever is causing it comes after it gets the login credentials.

I searched around the web and on sbc yahoo it says not to set smtp or pop secure authentication.

Thank you very much nPOP not only has a better interface than pocket outlook, but it worked on the first try, like any mail program should. (I already remapped my mail key for it)