As the developer make-up of the community changes beyond recognition of its former self, John Ottini asks the question: Whatever happened to customer service for Handheld PC owners?

Is waning commitment to customer service an inexorable syndrome of the age of the platform? Is it more a symptom of customer service in the twenty first century? Do you think it is a valid position for developers to take?

Let us know your thoughts on this topic through the discussion links at the end of the article.

View: Customer service for Handheld PC Editorial