There are many resources on the internet where users can find information and resources to assist with their H/PC devices, such as c e 3 2 0. I would like to take this opportunity to direct users to an officially endorsed support system, provided by Microsoft. The Microsoft Public Newsgroups. These groups are provided free of charge by Microsoft, and are frequented by experienced users called MVP's who take time from their day to answer user questions and assist with problems. I also answer questions on the H/PC group. To access the resource, Click Here to enter microsoft.public.handheldpc; NB: Question on obtaining the ROM upgrade can not be answered here.