ActiveSync 3.x Desktop Software
Since the initial release of Microsoft Windows CE 2, Microsoft
have undertaken new strategies in unified product integration. This
primarily was focused towards Microsoft Windows CE 3 and - in version
3.7 and above - CE 4. However the desktop software that they produced
was also made compatible with Windows CE 2.0, 2.01, 2.1, 2.11 and
2.12.
In July 1999, with the original PC ActiveSync release, ActiveSync
3.0.9204. Windows CE Services and the file synchronisation application
ActiveSync into one desktop application, Microsoft ActiveSync.
Microsoft ActiveSync is not compatible with Microsoft Windows CE
Version 1.0x due to the vast differences between communication methods,
and file formats.
This document describes ActiveSync Version 3.x
ActiveSync 3 - History
ActiveSync 3.0 (3.0.0.9204) was released on August 16th
1999 and heralded Microsoft's first real proactive effort to get
its sync client "right by the end user". Developed specifically
around user feedback on the failings of Windows CE Services, ActiveSync
3.0 was to be faster, simplified, and vastly improved. ActiveSync
removed the association between RAS/DUN and the Windows CE connection
stack - solving the biggest headache encountered by consumers of
H/PC Explorer and Windows CE Services. Any user, under any platform
could be up and running in as few as 6 mouse clicks.
ActiveSync 3.0 was replaced on the 24th November 1999 with version
3.1. ActiveSync 3.1 was reissued 3 times. The original release
build number 3.1.9386 was superseded by 3.1.9439 and later 3.1.9587
both of which continued to build on the features of the original
desktop software. The most highlighted improvement of 3.1's evolution
was the work on USB synchronisation and the inclusion of the AvantGo
host client. Although still remaining unreliable, the process was
greatly improved. 3.1 also improved on security issues and synchronisation
performance. Of significant use for users of older, serial based
devices was the inclusion of a feature that would automatically
adjust the baud rate of the host computers serial port to match
that selected on the mobile device.
The the final 3.1.9587 release added synchronisation support for
the then new Microsoft Exchange Server 2000, combated problems encountered
with the new Outlook 98 / 2000 Security updates and fixed a problem
with the USB sync option not being enabled after running the 'Get
Connected' wizard. The OEM CD which shipped with new devices
was also updated to include Windows Media Player 7, Pocket Streets
2001 and new regional versions of Transcriber.
The final interim release on the 31st July 2001 was the final release
of the Microsoft Mobile device synchronisation client that officially
supports Schedule+ and the last to officially support Windows 95.
Both ActiveSync 3.0 and 3.1 were give the development codename Xena.
In August 2001 Microsoft released ActiveSync 3.5. ActiveSync
3.5's Primary focus was to provide integrated support for the new
Windows and Office XP releases that were to come at the end of the
year, as well as for the pending release of Microsoft Pocket PC
2002 (The fourth generation sister Product to Microsoft H/PC). 3.5
also improved once more on the USB functionality, security and sync
performance. New connection sounds were also included in this release.
ActiveSync 3.5 was revised from build 1176 to build 12007 in February
2002. The re-release included a revised high colour program icon
in tune with the new Windows XP graphical user interface.
In November 2002 ActiveSync 3.6 was released. 3.6 was released
to add support for the new range of Windows CE powered Smartphone
devices as well as provide customary security updates and synchronisation
performance improvements. A new Get Connected Wizard was also included
to simplify the configuration of new devices. Of note to network
and remote access users 3.6 improves on remote synchronisation by
preventing error messages and dialogues from halting the sync process.
ActiveSync 3.6.2148 was short lived, soon to be replaced with ActiveSync
3.7.
Build 3.6.2148 was reissued as a driver signature file was accidentally
omitted from the original installer package.
April 2003 spelled the release of ActiveSync 3.7. 3.7.3083
included minor cosmetic updates to the internal icon set. The new
icons bring ActiveSync's visual style in line with Outlook 2003.
3.7 also corrects a discovered security flaw in ActiveSync.
Improvements to the synchronisation wizard, other UI changes and general enhancements
are also part of 3.7. ActiveSync 3.7 also includes improvements required to
support the forthcoming Microsoft Office 2003 release due Autumn 2003 and the
23rd June 2003 released Windows Mobile 2003 (Formerly known as Pocket PC 2003).
In October 2003 ActiveSync 3.7.1 was released with build number 3.7.1.3244.
Containing improvements to the USB drivers and issues related to synchronisation
over USB cradle connection the interim update was released simply to bug fix
although the Get Connected Wizard's interface was modified slightly.
As with ActiveSync 3.5 in February 2004 ActiveSync 3.7.1 was quietly
updated from the live-download site, the new build number being
3.7.1.4034. The release focused on fixing some reported bugs with
Windows Explorer and XP Firewall integration. The copyright date
information was not updated to reflect the roll-over into 2004.
The current release is ActiveSync 3.8. ActiveSync 3.8.0.5004
was released on January 6th 2005. The release was targeted to secure
functionality and provide updates for Windows XP SP2 systems. The
3.8 update is purely a maintenance release and provides performance
improvements in synchronisation and synchronisation / cradle services
speed. ActiveSync 3.8 circumvents the XP Firewall prompts that users
experienced with other program versions upon first run.
As an extension of the security initiative, ActiveSync 3.8 also disables the
Ethernet (LAN, BlueTooth) and RAs (Modem and WAN) connection method by default,
including on upgrade installations.
As in its predecessor the copyright information remains unchanged,
as do the readme files - which remain representative of ActiveSync
3.7.0.
ActiveSync 3.5, 3.6, 3.7, 3.7.1 and 3.8 were given the development
codename Medusa.
Most of the product fixes found in ActiveSync version updates revolve
around the Pocket PC Operating System and USB connectivity. Fixes
of note to Windows CE 2.0 users are improved synchronisation reliability
between Windows CE and Office, and Infrared Connectivity support
In Windows 2000.
System Requirements for Version 3.0 / 3.1 / 3.5 / 3.6 / 3.7 / 3.7.1 / 3.8
- Minimum System Processor
- 486 at 66 MHz or Higher for Windows 95 / 98 / NT 4 Service Pack 6 or
above
- Pentium 150 MHz or Higher for Windows Millennium
- Pentium 166 MHz of Higher for Windows 2000
- Pentium 233 MHz or Higher for Windows XP / Windows 2003 Server
- Minimum System Memory
- 16 MB RAM for Windows 95 / 98 / NT 4
- 32 MB RAM for Windows Millennium
- 64 MB RAM for Windows 2000
- 128 MB RAM for Windows XP / Windows 2003 Server
- 12 - 65 MB Hard Disk Space (Depending of Selected Components and current
system configuration)
- Microsoft Internet Explorer 4.01
SP1 or Higher (Internet Explorer
6.0 SP1 recommended)
- 1 free 9 or 25 pin communications port for Sync Cable
- 256 Colour VGA compatible display adapter
- Keyboard & Pointing device
- Outlook 98 or later required for PIM synchonisation
Operating System Requirements:
- Sound Card & Speakers
- Microsoft Office 97, 2000, XP (2002) or 2003
- IrDA compatible Infrared or Fast Infrared port
- Available USB 1.1 or 2.0 Port
- Modem for RAs synchronisation
- Wired or Wireless Local Are Network for remote synchronisation
Microsoft ActiveSync is designed for Handheld PC's running Windows
CE 2.0, 2.11, 2.12 and 3.0 ONLY. Please select the version that
you require. Unless you have a special requirement for a older version
of ActiveSync HPC Factor recommends that all users download and
install ActiveSync 3.8.
Microsoft ActiveSync 3 |
ActiveSync 3.8 (Build 5004) |
Download |
3.80 MB |
ActiveSync 3.7.1 (Build 4034) |
Download |
3.80 MB |
ActiveSync 3.7 (Build 3083) |
Download |
3.80 MB |
ActiveSync 3.6 (Build 2148) |
Download |
3.70 MB |
ActiveSync 3.5 (Build 12007) |
Download |
3.70 MB |
ActiveSync 3.1 (Build 9587) |
Download |
3.90 MB |
ActiveSync 3.0 (Build 9204) |
Download |
3.20 MB |
NB: HPC Factor recommends that all H/PC users
download and install
ActiveSync
3.8 for the latest enhancements and bug fixes
Please check to see of your operating system is compatible with
the ActiveSync software by checking the Compatibility
table
For Windows CE 1 based Handheld PC desktop software please see Handheld
PC Explorer 1.1
Operating System |
Compatibility |
Notes |

|
MS-DOS |
No |
Requires a Microsoft Windows Operating
Environment |

|
Windows 3.1x |
No |
No 16 bit software available |

|
Windows NT 3.51 |
No |
No software available for this interface |

|
Windows 95, A, B, C |
Yes |
MSIE 4.01 SP1 : 3.0 / 3.1 (Officially) |

|
Windows NT 4.0 |
Yes |
SP6a : MSIE 4.01 SP1 : 3.0 / 3.1 /
3.5 / 3.6 / 3.7 / 3.8 |

|
Windows 98 |
Yes |
3.0 / 3.1 / 3.5 / 3.6 / 3.7 / 3.8 |

|
Windows 98 SE |
Yes |
3.0 / 3.1 / 3.5 / 3.6 / 3.7 / 3.8 |

|
Windows 2000 |
Yes |
3.1 / 3.5 / 3.6 / 3.7 / 3.8 |

|
Windows Millennium |
Yes |
3.1 / 3.5 / 3.6 / 3.7 / 3.8 |

|
Windows XP |
Yes |
3.5 / 3.6 / 3.7 / 3.8 |

|
Windows Server 2003 |
Yes |
3.6 / 3.7 / 3.8 |

|
Windows Vista |
No |
Disabled by Application Compatibility |

|
Windows 7 |
No |
Disabled by Application Compatibility |

|
Windows Server 2008 |
No |
Disabled by Application Compatibility |

|
Windows 8 |
No |
Disabled by Application Compatibility |

|
Windows Server 2012 |
No |
Disabled by Application Compatibility |

|
Mac OS |
No |
Requires a PC Emulator |

|
Linux |
No |
Requires a Windows Emulator |

|
Unix |
No |
Requires a Microsoft Windows Operating
Environment |
For more information see CESD-S-0021
- To Install Microsoft ActiveSync. Click on the download
link for the version you require.
- Read and if you agree, accept the End User License Agreement
(EULA)
- Download the file, saving it to your hard disk
- Run the downloaded .exe installation file and follow the instructions
on the screen
- You can safely update an existing ActiveSync installation with
the latest version. If you are upgrading from Windows CE Services
please uninstall it first from the Windows Control Panel
NB: You may be prompted for you Microsoft Windows
installation media during set-up
Windows 95, 98, ME, NT 4, 2000 (NT 5), XP (NT
5.1):
- ActiveSync will automatically Configure the port
settings and speeds
Windows 95, 98, ME, 2000 (NT 5), XP (NT 5.1):
- ActiveSync will automatically Configure the port settings and speeds Windows
95 Only - Install the Infrared driver support as follows:
- From the Windows CE Services compact disc, run Setup.exe*.
- From the Windows CE Services Setup dialogue box, select Optional Components.
- From the Setup Windows 95 Infrared Communications Driver v2.0 directory,
run Setup.exe. When asked to specify a virtual port, choose a port that
does not exist on your desktop computer (usually COM3 will work).
- On your desktop computer, open the Mobile Devices folder, and on the File
menu, click Communications.
- For Port, select the virtual COM port. Click Install New Port to add the
infrared port if necessary.
- On your mobile device, set up a new connection, choosing Infrared port as
the connection method.
- In Control Panel, open the Infrared (Wireless Connection) applet. Make sure
to Enable infrared communications. Test your connection by sending a
file from your mobile device and check for your mobile device to appear in
the Infrared dialogue box.
* The Windows 95 IrDA drivers can be downloaded
from the Microsoft
Download Centre, see Q139445 for more information
- Start Microsoft ActiveSync
- Double Click on the ActiveSync icon in the Windows taskbar
- From the File Menu select 'Connection Settings...'
- Select your desired port:
- Select 'Allow serial cable or infrared connection to this COM port'
for any COM port or Infrared Connection
- Some newer HPC2000 or CE4 or higher devices allow for USB synchronisation.
To enable USB support check 'Allow USB connection with this desktop computer'
- If you plan to use a network or remote access to synchronise your device
enable the third option
NB: In this menu you can choose whether to display
the ActiveSync icon in the taskbar. It is suggested that you leave
it on
- Start Microsoft ActiveSync
- Double Click on the ActiveSync icon in the Windows taskbar
- From the File Menu select 'Get Connected...'
- Follow the instructions on the screen

To connect via a Serial Connection:
Open 'Control Panel', select Communications
and enter the 'PC Connection' tab
Select the Com Port on the
device and the baud rate you wish to use.
Tap OK and return to the desktop
Connect your Serial Cable to
your desktop and then to your device
Run PC Link from the 'Communications'
menu in the H/PC's 'Start Menu'
To connect via an Infrared Connection:
Line up the infrared port on your mobile device with
the desktop computer's infrared port. Use PC Link to open the connection
from your mobile device as described in set up a new connection.
To Synchronise your data from your desktop you will need Schedule
+ installed, or Microsoft Outlook 98 and above. Microsoft Outlook
Express, provided as part of Microsoft Internet Explorer 4.0 and
above can not be used to synchronise PIM information to a Windows
CE based PDA.
To begin data synchronisation connect your device to the desktop
computer and if automatic synchronisation does not begin. Start
Microsoft ActiveSync:
Start > Programs > ActiveSync
Press the 'Sync' Button in the button menu, or select 'Synchronise'
from the 'File' menu
To Back-up your device, connect it to your desktop computer under an established
partnership (Guest users are not permitted to back-up). In 'Mobile Devices'
click on the 'Tools' menu and select 'Backup/Restore'.
In the Backup tab, you can select whether you wish to perform a
full backup, or just backup the information that has changed since
the last backup.
Finally, whether you would like a backup to be made upon device
connect
NB: You can specify where you would like to make
the backup, such as external storage for safe keeping
ActiveSync is equipped with an uninstall routine. To uninstall
ActiveSync:
- Make sure that you have made copies of the backup files from
your device, should you need to reinstall the CE 2 software and
personal files onto your H/PC
- Open Control Panel
- Double Click Add/Remove Programs
- Double Click on 'Microsoft ActiveSync 3.x' (Where x is the minor
version number)
- Follow the on screen instructions