Hi, Eclare 99, you don't say what happened between the time you used to sync and the moment you cannot get connected. Any special event or happening?
Do you actually get the message "Connected" when you connect the Jornada to the desktop PC? the sync cable is OK? is the Jornada AC power plugged? Is the Jornada correctly attached into the docking cradle?
If your Jornada gets connected
(Active Sync tells it is
) use Windows Explorer on your desktop to see if it detects your Jornada
(PC:\Mobile device\My Handheld PC-> double click
).
You could try to delete the partnership
(see Help section on the Active Sync dialog window
) .
Hope it will help, other wise it's a matter for the experts in this site.
Best regards