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My NEC900 is broken for unknown reason. I need help for diagnosing the problem.

gsdave Page Icon Posted 2009-03-03 7:42 AM
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My NEC900 is broken for unknown reason. Can somebody help me, please.
At first, a piece of plastic had locked the suspend button, which is placed in the hole above the keyboard and NEC didn't wakeup when I opened it. My friend had disasembled the NEC and removed that piece of plastic. But when he had assembled the NEC, it didn't boot anymore.
I need help for diagnosing the problem. I know that NEC time to time lose its loader. But I don't know how I can understand that the problem is in loader and hardware is working good.
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Rich Hawley Page Icon Posted 2009-03-03 8:07 AM
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3 possibilities come to mind.

1. The lcd cable is not inserted properly under the hinge cover on the right, hence no display. The device is actually on, but you can't see it.

2. Some other debris is pressing on that same suspend button holding it down under the keyboard cover.

3. You "mechanic" damanged something in the disassembly process.

Recommendation: take it apart again, blow it out with some air, put it back together. Review my instructions here: http://webpages.charter.net/hpcnec/900crepair.htm


Rich
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gsdave Page Icon Posted 2009-03-04 4:29 AM
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Quote
Rich Hawley - 2009-03-03 8:07 AM

3 possibilities come to mind.

1. The lcd cable is not inserted properly under the hinge cover on the right, hence no display. The device is actually on, but you can't see it.

2. Some other debris is pressing on that same suspend button holding it down under the keyboard cover.

3. You "mechanic" damanged something in the disassembly process.

Recommendation: take it apart again, blow it out with some air, put it back together. Review my instructions here: http://webpages.charter.net/hpcnec/900crepair.htm


Rich


Thanks for your answer. My "mechanic" is qualified specialist and I have no doubt on it. He work in "Nokia Care Service". He was using your instructions when he disassembled my NEC at first time.
He has already checked all ribbons. The suspend button have been unsoldered just in case. No result.
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Rich Hawley Page Icon Posted 2009-03-04 6:23 AM
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Might then just be a bad keyboard, or the keyboard ribbon is not fully inserted into the connector. By bad keyboard, I mean bad power on button...

I repeat...fully take it apart again and then reassemble...

Does charging light come on when plugged in? Can you hear any sound (startup music) whatsoever when trying to power on?
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cmonex Page Icon Posted 2009-03-08 8:01 PM
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to check bootloader, best if you have the 900c compatible serial cable, you simply plug it in the (proprietary but pinout is known!) serial port on 900c, and connect it to your PC, then in any terminal program select 115kbps and software xon/xoff flow control. no parity, 8 bits and stop bits 1. at this point 900c should have no power attached whatsoever (no AC, no batteries). now, plug AC in and watch the terminal. do you see anything? the bootloader should be announcing itself as bsquare bootloader for MP900 or similar and some other debug info should be scrolling on screen until the 900c goes to sleep (if you don't press power button, it will go to sleep after a while).

if you see nothing or only see a couple of lines before it stops, then maybe it got corrupt. see jtag description at: http://hpcmonex.net/nec900/files/jtagging.html

jtag can also be used to test whether the board can power on at all with a *functional* CPU (if it can, you should get cpu recognized in jtagtools), especially if you have no serial cable for testing.

the bad power button is also a reality, one of my devices is waiting for repair. via serial cable i can see bootloader going to sleep even when pressing power on key. (entire keyboard connector is broken, will have to replace that)

finally a simple way of testing: put in a fully charged main battery (no AC), and leave it there for half a day, then see if charge level dropped significantly. if yes, then board was able to power on but perhaps cpu crashed on ccorrupt bootloader code and so hardware could not be configured to go to sleep properly hence eating up the battery in a few hours.

Edited by cmonex 2009-03-08 8:04 PM
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