The plug icon is supposed to mean that it's connected to AC power
(and the battery is fully charged
), but it sounds like the device freezes as soon as it gets to the CE desktop. If possible, it's a good idea to set the slider on the Memory tab in Control Panel -> System to no less than 1 MB of storage memory. If that leaves you with only a few MB of program memory, then you'll want to look into whether some of your non-driver programs can be moved from internal RAM to a Storage Card.