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netbook connection problem

sparkybailey Page Icon Posted 2010-01-02 6:54 AM
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H/PC Newbie

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hi i bought the disgo 3000 netbook for my daughter it works fine but wont connect to my router it says the signal is excellent but does not connect can anyone help i have had it connected once but had to be sat next to my router cheers
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C:Amie Page Icon Posted 2010-01-02 7:11 AM
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By router, I will assume that you mean wireless.

Have you given the device the ssid, connection passphrase/key and correct security settings for your network? Is your wireless point running a compatible set of security options to the device - if you are running WPA2 does the device driver support this? If not, go down to WPA1.
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CE Geek Page Icon Posted 2010-01-02 12:38 PM
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Is there a WiFi icon on the desktop? The internal WiFi may be turned off by default to save power. There should be a way to toggle it on and off (eg, either a desktop link or in the Control Panel).
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