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H/PC Sensei Posts: | 884 |
Location: | Europe/USA | Status: | |
| Ok, was given a nicely used Venue Pro 11 with the i3 processor. Heavy little thing, but still a nice little machine. Has Windows 10 home installed, it runs great. However, if I restart the PC or it goes into hibernation it doesn't want to start up. I'll have to remove the battery and start it up that way from a complete cold start. Which makes me think it has something to do with how Windows 10 never really shuts down, but goes into deep sleep (or whatever it's called). If I turn it off completely (hold power button in 10 seconds etc.) it'll start up just fine.
Any ideas? | |
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Global Moderator H/PC Guru Posts: | 7,188 |
Location: | USA | Status: | |
| Go into the power savings mode and make adjustments there. Turn off hibernation. Akso check the bios and see if there are any power settings there turned on. | |
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H/PC Sensei Posts: | 884 |
Location: | Europe/USA | Status: | |
| Thanks Rich, will give it a look see. Will this help with the reboot issue? | |
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Administrator H/PC Oracle Posts: | 17,987 |
Location: | United Kingdom | Status: | |
| You need to work out conclusively which S level is causing the problem
S5 - Totally off > on
S4 - Hibernate > on
S1 - Sleep/Standby > on
What you want is for it to be S4 as powercfg /h off in CMD will just disable it completely. | |
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H/PC Sensei Posts: | 884 |
Location: | Europe/USA | Status: | |
| I found a thread on Dell.com that looks like the user has the same issue I have. https://www.dell.com/community/Tablets-Mobile-Devices/Venue-11-Pro-won-t-Shut-Down/td-p/5860673
I'm going to see if updating the driver helps any.
**Update**
Mark on Dell.com situation helped me. After updating the Intel drivers it now works like a champ. Thanks everyone for your suggestions and tips. Edited by HPC:Fan 2018-11-23 3:59 PM
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