solved that problem... it recognized it for a minute, and the 'mobile device' icon is now 'mobile devices'
(whatever that signifigance is, I have no idea- I only have one mobile device...
) But now whevener I click syncronize now, it tells me to pick from a selection that isn't there. This is really getting anoying. Maybe I'll just buy a brand new laptop and give this to my sister to figure out...