680e / AS 3.0 - can't connect via USB/DB9 adapter

I can't get ActiveSync 3.0 to detect my new 680e - the "Get Connected" probe checks for a serial port on COM1 only and my USB-serial adapter shows up on my system as COM2.

Is there a registry setting or something to get it to probe all the available COM ports?

(The 680e comes with a DB9 serial cable only. My computer is a laptop and has no DB9 port, only USB.)

Moved to H/PC Pro Support

Please download ActiveSync 3.8 from "Sync Soft" in the top navigation before continuing. AS 3.0 does not support USB.

First use ActiveSync 3.8 provided on this sites down load page. Second if your laptop does not have a DB9 you may not be able to connect to that laptop. As only specially modified 680/680e units have USB support.

Edited by Yoldering 2005-04-07 10:02 PM

Tripplite makes a usb to serial cable that I had to get to use to configure hardware. Wasn't very much and does add alot of functionality to the laptop. Might be the easiest fix for your situation

Thanks - that was fast!

I upgraded to AS 3.1 and it works now. For some reason I could not get my browser to start the 3.8 download from MS's site.

I am running Windows ME so I don't have a need to run a particularly recent version :-| Yes I Know ME is a pathetic piece of whatever.

BTW I tried to set up an ethernet connection using a D-Link DFE-690TXD cardbus card and it was not recognized.

The DFE-690TXD is Cardbus there for will not work under CE under any circumstances.
I recommend that you at least install ActiveSync 3.5 or higher on your system.