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Review: Synctel Software's Palm Chess 2.0.3

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Hurricane John Page Icon Posted 2007-09-17 8:06 AM
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bonaninia - 2007-09-14 5:34 PM

synctel site sends you to handango to purchase - thats what i did - did not receive any special number or site to go to

i am disappointed with their response - that's life, i guess.




What part of this link copied directly from Synctel's website did you not understand?

Click here to purchase from Handango and enter product code: 18241


Did you enter the product code? If you entered this product code and Handango still sent you the wrong software, then you need to let Synctel know about this problem!!!
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bonaninia
bonaninia Page Icon Posted 2007-09-18 9:09 PM
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anybody have a VALID web address for SYNCTEL

support@synctel.com does not work
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bonaninia
bonaninia Page Icon Posted 2007-09-18 9:16 PM
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read whathandango sent me:

----------------------------------------------------
Discussion Thread
Response (Wes Parnell) 09/17/2007 02:00 PM
Dear Antonio,

The only way that I can ensure that you get the right software is by you searching our site and specifically designate your type of device. Once this is done, it should pull up all applications compatible to your device and from there you will search for the application.

I did this and Palmchess does not pull up as compatible with your device.

I also searched the type of download and I could only find the palmchess203pkt.exe file and a .zip file. Nowhere does this software show to come as palmchess203hpc.exe

Sincerely,
Wes Parnell
--------------------------------------------------

i am using hp jornada 720
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CE Geek Page Icon Posted 2007-09-18 9:24 PM
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Your move, John.
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C:Amie Page Icon Posted 2007-09-19 5:46 AM
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A valid web address fpr Synctel would be http://www.synctel.com/

I see that they added a quote John: http://www.synctel.com/Products/HPC/PalmChess/index.htm
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Hurricane John Page Icon Posted 2007-09-19 7:57 AM
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Have I told you how much I dislike Handango?

Anyway, I emailed my contact at Synctel this morning and told him about this problem, even gave him a link to this forum.....I'll let you know his response as soon as I receive one.

Chris - Yes, I noticed the quote awhile ago, but I didn't mention it because I thought you already knew about it ....errr, because I'm too modest!
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bonaninia
bonaninia Page Icon Posted 2007-09-24 2:05 PM
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is anybody home at SYNCTEL ???

where can i get a copy of palmchess for hpc ???

if handango can not supply palmchess203hpc.exe, who can ???

SYNCTEL has no response to emails i send them, they will not even accept the mail. it comes back as undeliverable ???

how did john ottini get a copy to review ??? ( just 1 month ago ???)

steer me in the right direction OK

help.

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Hurricane John Page Icon Posted 2007-09-24 2:25 PM
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bonaninia - 2007-09-24 2:05 PM

is anybody home at SYNCTEL ???

where can i get a copy of palmchess for hpc ???

if handango can not supply palmchess203hpc.exe, who can ???

SYNCTEL has no response to emails i send them, they will not even accept the mail. it comes back as undeliverable ???

how did john ottini get a copy to review ??? ( just 1 month ago ???)

steer me in the right direction OK

help.



I got it directly from a gentleman at Synctel, but he is no longer answering my emails and I have no idea why?
I will keep trying to get an answer for you.

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Synctel
Synctel Page Icon Posted 2007-09-24 5:55 PM
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Handango seems to have changed. It’s no longer possible to browse HPC products, but you can still purchase PalmChess for HPC by going to the following page:

http://www.handango.com/SoftwarePurchase.jsp

and entering code 18241. Alternatively, you can purchase the Pocket PC version which should provide the registration code which will also unlock the HPC version. The demo can be downloaded from:

http://www.synctel.com/Products/HPC/PalmChess

Any issues with purchasing or unlocking the demo can be resolved by contacting support@synctel.com.

Cheers,
John
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Synctel
Synctel Page Icon Posted 2007-09-24 6:25 PM
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Also there are issues with my email. Yahoo hosts my website and is supposed to forward emails (@synctel.com) to my regular email, but this has stopped working recently. The most reliable email address to use is synctel@yahoo.com.

Thanks,
John
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C:Amie Page Icon Posted 2007-09-25 6:14 AM
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Good of you to come back and let us know. Thanks!
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Hurricane John Page Icon Posted 2007-09-25 7:45 AM
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Synctel - 2007-09-24 6:25 PM

Also there are issues with my email. Yahoo hosts my website and is supposed to forward emails (@synctel.com) to my regular email, but this has stopped working recently. The most reliable email address to use is synctel@yahoo.com.

Thanks,
John



Thanks for the information John....and also thank you for adding my quote from the PalmChess software review posted at HPC Factor.
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Jesus Page Icon Posted 2008-05-17 7:21 PM
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Not much fun playing on a 25X25mm chess table with a VGA screen BsquarePHH. Found no options to enlarge the chess table. Did you?

Edited by Jesus 2008-05-17 7:26 PM
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