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After installing the HPC:Factor Adobe Acrobat 1.0 Redistributable third party programs may stop working


Applies To

  • Handheld PC 2000


When you download and install the HPC:Factor redistributable of the Adobe Acrobat 1.0 Reader for MIPS or StrongArm processors other Software applications may experience instability or cease working completely. Additionally other Hardware devices and device drivers may fail, most notable Wireless Network adapters.
This article discusses how to resolve the problems

More Info

The HPC:Factor redistributable for Acrobat Reader 1.0 is a package created based on the Pocket PC redistributable. For the convenience of Handheld PC 2000 users, the installer has been recreated to allow for the specific installation onto HPC2000 devices without the need for the end user to resort to cracking.

The Acrobat Reader 1.0 redistributable while it has been re-wrapped with additional installer commands and package file, contains no modified Adobe Systems Inc. program code. All Adobe licensed files within the package remain original.
As a result of this workarounds were required to allow the program to run on the H/PC. Under some circumstances the updated library files provided with the redistributable can interfere with existing system components.

To restore the system to working order and maintain functionality from Acrobat Reader 1.0:

  1. On your HPC2000 device open My Handheld PC
  2. Navigate to
  3. Tap the View menu and choose Options
  4. Select Show all files and tap OK
  5. Locate and highlight the following files (You can press and hold down the ctrl key to highlight multiple, non-sequential files):
  6. From the edit menu select Cut
  7. Navigate to
    \Program Files\Adobe\Acrobat 1.0\Reader
    (Or wherever you installed Acrobat to, it is important that it be the same folder where AcroRd32.exe resides)
  8. From the edit menu choose Paste, this will move the three files from \Windows into the current directory
  9. Close all open programs and soft reset the Handheld PC

Once the files have been moved existing software will call the original Library files from the Handheld PC' ROM image. When launching Acrobat the redistributable will check for the required library in the current working directory and load successfully.