can't connect 620LX to my PC

I think we've solved your problem, ActiveSync 4.2 does not support CE 2.00, only CE 3 and higher.. I suggest you uninstall AS 4.2 using these: http://www.hpcfactor.com/support/cesd/s/0093.asp
You can get 3.8 from here http://www.hpcfactor.com/support/cesd/s/0093.asp
in C:Amie's post.. (I did not want to hotlink C:Amie's link )
EDIT: ActiveSync 3.8 is the last version to support the broadest range of devices, CE 2.00-CE 5 (excluding WM5) and Pocket PC2000 to WM2003SE

Edited by tenjeangosi 2006-08-29 11:05 PM

ahhhh! I get it! Lets see if this works...

what's the link to get 3.8? The two links you gave me are the same.

oh oops ..
Sorry, its here http://www.hpcfactor.com/forums/forums/thread-view.asp?tid=5753&posts=4&start=1
Looks at C:Amie's post..
edit: i like your avatar

Edited by tenjeangosi 2006-08-30 12:42 AM

thanks! Yeah, I did the same thing you did (I slicked on 3.8 and it redirected me). I figured it would be pretty much the same so I never thought to mention it (sorry!). I'm just running the insatallation now... ... ... it worked! Thank you sooooo much!

okay, well the installation went fine, but it still cant find it. I think i need to install the adapter, but this one didn't come with a disk. well at least i know whats wrong, and I'll get a new cord either tomorrow or friday (cant thursday- celebrating my sister's birthday ) Thanks for all the help!

What's the make/model of the USB->serial device?.. Maybe I can help find some drivers for it...
Also, check this out: http://www.hpcfactor.com/reviews/editorial/serial-dilemma/

The cord is a Dynex USB To DB9 Serial Cable (DX-UBDB9).
It's all they had at future shop

Try this: http://www.dynexproducts.com/skins/Skin_1/Topics/Drivers/DX-UBDB9_Drivers.zip
I found it on the dybex site..

Thanks so much!(I don't know why I didn't think to go to the dynex site...) but I'm having problems again I think it's me this time, though. I can't figure out how to actually install the driver; All I'm able to do is remove it.

Ok, unplug the cable, then plug it in, hopefully windows will ask for a driver.. Manually go to the driver folder and find the file that windows recognizes in the browse box.. (I dont know what file name is called)

Edited by tenjeangosi 2006-08-30 11:57 PM

Do you know who the manufacurer is? Dynex isn't on the list...

Ok, I have 620lx as well, trying to bring it back from the dead. I need to connect to my XP machine to get some drivers for the internet card onto the 620lx.

I have the serial connection cable that came with the machine. I have AtiveSync 3.7 or 3.8 installed. Both the machine and the Palm say its connected. But I cant view the Palm from the XP machine. I read I should be able to open windows explorer and see the palm and the contents and be able to drag and drop files.

I see a "mobile device" but i can not explore it in windows explorer.

Any ideas? THANKS

try to hit "explore" in activesync

Ok- I must have done something right, because a little box popped up saying that the hardware was 'installed and ready to use'. But it still won't sync... There is also and icon in the My Computer menu that says mobile device, but when I click on it, ActiveSync opens (again, ca't find it) I'm sooo sorry to have to put you through all this trouble!